Service & Support

Pre-Sales

Pre-Sales

Pre-Sales


Product Communication

Communicate and exchange information with customers about our products, answer their questions, and make technical modifications to the equipment based on their specific needs.

Facility Construction

We provide customers with our product specifications, recommendations and requirements for their facilities. We can also assist them with facility designs and planning.

In-Sales

Pre-Sales

In-Sales


Assembly and Commissioning

We have a top-notch assembly and commissioning team, providing on-site service. We work strictly based on assembly SOPs and procedures, and can also provide our customers process packages to help them ramp up to production quickly.

Technical Training

While working on assembly and commissioning, a technical training on equipment maintenance and service will be provided.

After-Sales

After-Sales

After-Sales


Establishing a lifetime warranty and equipment maintenance training system for users

Product upgrades — Equipment monitoring — Technical support — Spare parts procurement